Privacy policy

Privacy Policy

Last updated: July 23, 2026

At Yukonova, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

When you visit Yukonova or place an order, we may collect certain information necessary to provide our services and improve your shopping experience.

Personal Information You Provide

When you make a purchase, create an account, contact us, or subscribe to our communications, we may collect:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information
  • Order details
  • Any information you provide when contacting customer support

Payment information is securely processed by trusted third-party payment providers. Yukonova does not store your complete credit card information.


Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Products viewed
  • Referring website

This information helps us improve our website, understand customer behavior, and provide a better shopping experience.


Cookies

Yukonova uses cookies and similar tracking technologies to improve website functionality and personalize your experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand how visitors use our website
  • Improve our products and services
  • Provide relevant advertisements

You can choose to disable cookies through your browser settings. However, some features of our website may not function properly without cookies.


How We Use Your Information

We use your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support
  • Sending order confirmations and updates
  • Managing payments and transactions
  • Improving our website and services
  • Preventing fraudulent activity
  • Sending marketing communications (if you choose to receive them)
  • Complying with legal obligations


Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary to provide our services, including:

Shopify

Our online store is hosted by Shopify, which provides the platform that allows us to sell products and process orders securely.

Payment Providers

We use secure payment providers to process transactions.

Shipping Providers

Your shipping information may be shared with delivery partners to ensure your order is delivered successfully.

Service Providers

We may work with trusted providers that assist with:

  • Website analytics
  • Marketing
  • Customer support
  • Order processing

These companies are only permitted to use your information to provide services on our behalf.


Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Although we use industry-standard security measures, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.


Marketing Communications

With your permission, Yukonova may send you emails about:

  • New products
  • Special offers
  • Promotions
  • Updates

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.


Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of your personal information
  • Opting out of marketing communications

To make a request, please contact us using the information below.


Third-Party Links

Our website may contain links to third-party websites.

Yukonova is not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.


Children’s Privacy

Yukonova does not knowingly collect personal information from children under the age required by applicable laws.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove the information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with a revised “Last updated” date.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Yukonova

Email: info@yukonova.com