Shipping policy

Shipping Policy

Last updated: July 23, 2026

Thank you for shopping with Yukonova. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Canada: 7–15 business days

Delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.

Shipping Costs

We offer FREE Standard Shipping on all orders within Canada.

Tracking

A tracking number will be sent by email once your order has been shipped. Please allow up to 72 hours for tracking information to become available.

Multiple Shipments

Orders containing multiple items may arrive in separate packages at no additional cost.

Incorrect Address

Customers are responsible for providing accurate shipping information. Yukonova is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Damaged Orders

If your package is lost or arrives damaged, please contact us within 48 hours of delivery. Include your order number and, if applicable, clear photos of the damaged item and packaging. We will work with you to resolve the issue as quickly as possible.

Contact

If you have any questions regarding shipping, please contact us at:

Email: info@yukonova.com